General/child student visa support – providing required documents
Pre-arrival support – providing checklists for documents needs for flight boarding and border checks, essential and desired items for luggage packing via video meetings and WeChat messages
Introduction of UK schools, exams, courses, life, culture, dressing code and behaviour code at school and homestay family
Meet students at airport and arrange transport to take them to school
Arrange homestay accommodation and transport during school holidays and also when students emergently need
Visit, check all documents of homestay families and provide homestay profile to parents and students
24/7 a week emergency service – WeChat video/phone calls or onsite
Liaison – with parents, students and school frequently about students life, study and wellbeing whilst they are in the UK